Frequently Asked Questions

Your guide to memorials with Robinson Memorials

At Robinson Memorials, we understand that choosing, designing, and installing a memorial involves thoughtful consideration and informed decisions. Use the below as your comprehensive guide, addressing common queries with clarity.

Can I get a custom-made memorial?
Absolutely! We can customise a unique design to suit your preferences. We'll also advise on any cemetery-specific restrictions on height or size.
How do we get a photo on a memorial?
We offer various sizes of ceramic photos, collaborating with a trusted photo ceramic company in New Zealand. Providing the most original photo ensures the best quality for your memorial.
Can we collect and install the headstone ourselves?
Most council-run cemeteries require approved contractors for installations. However, memorials in urupā (cemetery) can be installed by the family.
What colours are available for memorials?
Granite's natural variations offer colours like Black, Grey, Bahama Blue, Blue Pearl, Karala Green, Emerald Pearl, and Balmoral Red.
Do you create pet memorials?
Yes, we create pet-sized granite memorials. Contact us for a personalised quote.

How long does it take to complete a memorial?
At Robinson Memorials, the timeline from planning to installation typically spans about three months. However, for specifically designed work, the process may extend from 6 to 12 months.
What is the cost of a memorial?
Memorial prices vary based on size, shape, and detail. Our range includes everything from hand-carved granite plaques to custom-designed monuments. Generally, burial memorials range from $2,000 to $4,500, while cremation memorials range from $1,000 to $2,000. Additional charges for ground preparation may apply based on the memorial site.
How many words are included on the memorial?
The quoted price includes wording incised in silver, along with simple artwork. Gold is costed per letter and itemised separately in the quote. While there's no strict word limit, the size of the headstone and font constraints may impact the number of words.
Is there anything we can’t write on our memorial?
Yes, there are strict guidelines set by local Councils. Offensive language, blasphemy, and derogatory phrases are not permitted. We will inform you if any part of your inscription may not comply.
Can I pay off a memorial in installments?
Yes, we offer a Layby Agreement for paying off your memorial in installments. Installation, however, will only take place upon receiving full payment.